Limited 1 year warranty ($179.99)

Description

Furniture will be warrantied against certain damages discovered, or caused by, the consumer within the warranty period, including and limited to the following:

-Structural damage, i.e. cracked or broken boards, spring damage, sagging cushions due to a distressed frame or deflation from use, wood or plastic puncturing through the material, cracked or broken legs, broken zippers, or popped buttons.

-Cosmetic damage such as chipping paint, piling, fading or discoloration to the material, rips, tears, and scratches, and holes.

-Non-permanent staining e.g., water staining to fabric. (This does not cover water staining to certain genuine leather items.) Oil staining to the headrest of leather couches.

-Severe leather wear, peeling, scratches to the leather, or discoloration caused by normal use.

-Mechanical issues caused by normal use including and limited to snapped or otherwise defective recliner handles, broken or faulty footrests, and electronic malfunctions, as well as faulty pullout bed features.

 

These warranties do not cover the following:

 

-Permanent staining e.g., red wine spills, ink stains, bleach stains.

-Frame damage caused by misuse of the furniture e.g., sitting on an arm rest, jumping on the furniture.

-Scratches to the material caused by animals.

-Holes caused by cigarettes.

-Pest problems (post purchase.)

-Deep oil staining.

-Animal urine.

-Fading caused by sunlight.

-Improper use of the furniture.

-Failure to maintain basic care.

 

 

Remedies for damage to furniture are at the discretion of The Good Couch, including but not limited to, refurbishment, fixing or replacing broken parts, substitution of the furniture, or issuance of a refund.